If you want fresh pie don't come here.
I used to live in Brandon, SD and had very poor experiences with this particular McDonald's location in the past. It seemed like no matter the time of the day I had to wait a long time, I received cold fries, and the staff was unfriendly. However, I swung by the drive-thru the other week around 2 p.m. and was pleasantly surprised to receive good food and great service. The woman working drive-thru was extremely friendly and actually made my day better. She told me about the survey on my receipt which I normally never bother with but this time I actually did simply because she was awesome. I wish I had gotten her name because she deserves praise! (She was 40's-50's and I believe she had brownish hair) I had never seen her before so I'm not sure if they got new staff or if I just don't go enough. Either way, I hope this means they have made some changes in improving this McDonald's because based on past experiences I would've given this location 1 star.
The food is consistent with other McDonald's a majority of the time we've stopped here. However, at times parts of our order has been missing or the food cold. The WAIT TIME IS VERY LONG for a fast food restaurant. It doesn't matter whether we order inside, in the drive-thru, or what time of day; it's a long wait.
I went in for a quick meal as was told to wait because the machines were down. I asked if it was the cash register and the women turned and walked away without saying another word and pulled out her cell phone and leaned against a counter, ignoring me. She made me feel like I had just kicked her dog or had done something wrong. All I have to say is don't bother with this McDonald's, it is not worth the time or effort.
Expect to wait at least 35 minutes in the drive through. Don’t bother asking for anything special like well done chicken nuggets because you won’t get them. The manager even double checked with me that they were well done and they still weren’t when I got them. Fries are “fresh” yet they never taste good. Sprite was out for an entire week. Can’t recommend this place.
Rudest people I have ever met in my life also..
Mcdonald S is a US Cafe based in Brandon, Minnesota. Mcdonald S is located at 922 N Splitrock Blvd, Brandon, SD 57005, USA.
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